It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. Email. I forgot my account balance. They, Hannah R. said: These guys are amazing!! Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. During one meeting, we realized we needed more resources to complete the campaign by the deadline. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. Customers ; Login to Customer Portal. Are you comfortable giving presentations to small groups? Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. How do you stay up-to-date with new developments in technology? Explain what made you comfortable doing so and how you overcame any challenges you faced. You can contact them directly by phone at 866-544-3430. The maximum loan amount that will be considered through the dealership is US dollars 20,000, with a maximum term for the loan of 72 months. Box 965 Chadds Ford, PA 19317. Well guide you through the process. How BBB Processes Complaints and Reviews. Welcome to American Credit Acceptance. . Include: Payment Voucher & Account Number on Check. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. 16 24. } Currently, the company carries a Zacks Rank #2 (Buy). What do you think is the most important quality for an underwriter? In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. Automobile Acceptance Corporation P.O. Wasn't what I thought I was buying when I bought this car. Privacy Notice | Terms of Service | Licensing & Consumer Information. Dallas, TX 75320-4531. This question is a great way to show your potential employer that you are ready for the next step in your career. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. }, Loans made or arranged pursuant to a California Finance Lenders Law license. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. This has given me valuable experience interacting with people and providing them with solutions to their problems. On my account I was told fees would be waived given my circumstances. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . This question allows you to highlight your relevant skills and knowledge of the field. american credit acceptance corp. american credit acceptance llc. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. Phone Number: 1-866-544-3430. American Credit Acceptance 2.8. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. We require contact information to ensure our reviewers are real. Argentina. Finding independent valid reviews can be a real challenge. Are you sure you want to do this. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. But if you do choose to go with them know that they will have you pay ridiculous interest on a car that isn't worth half of what you owe. 1,001-5,000 employees. American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . american credit acceptance. Predatory lenders is what I call them. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. height: 15px; Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? what. Nashville, Tennessee. height: 10px; From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. New American Credit Acceptance Customer Service jobs added daily. margin-top: -10px; CUSTOMER PORTAL SIGN IN. More phone numbers. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. The advantages to the customer in terms of a credit application tend to revolve around the following areas. International Association of Better Business Bureaus. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Start Here. . No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. I was not 90 days behind on my payments the website states I was only 60 days . Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. I forgot my account balance. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. Are Ford Credit Interest Rates Better Than Others? . Payoffs. Answers to commonly asked questions ; Make a Payment. .blue-bg .journal-content-article { Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. Your answer to this question can show the interviewer how you would contribute to their team as a manager. Is this Company only a Auto finance Company? I was approved and pay on time. BBB Business Profiles generally cover a three-year reporting period. This rating has been stable over the past . Urgently hiring. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. on Are Ford Credit Interest Rates Better Than Others? Direct your payment to P.O. Spartanburg, SC 29302-2185. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Contact American Credit Acceptance Customer Service. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Ive been very lucky to with these people. The estimated additional pay is $1 per hour. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Now to finance a newer car. 3.8. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. Website: https://www.americancreditacceptance.com. Customer Service: (866) 202-6916. Flagship Credit Acceptance P.O. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed Transformed the credit department as the first-ever Credit Manager for CBS Radio. Thank you ACA. I set the payment on the 12th so I made sure I could pay my rent on the first . In addition, this information does not originate from us and thus, we do not guarantee its accuracy. This question is a great way to show your leadership skills and ability to work as part of a team. Can you give an example of how you helped a team reach their goals? What led you to apply for this position at American Credit Acceptance? Online through the Customer Portal. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. 19 days ago. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. Insurance Loss Payee Flagship Credit Acceptance P.O. Time easiest car loan ever. This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. Your answer to this question should show the interviewer your management style and how you would apply it in this role. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Example: I would say my biggest weakness is being overly organized. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . American Credit Acceptance Spartanburg, SC. Im excited to be almost paid off. From a customers point of view, the company has partnerships with approximately 3500 dealers across the USA. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. . What salary does a Customer Services. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. Credit Acceptance Corp Reviews. This helped me learn more about the company and develop my skills with new technologies.. When you call needing information, they are very professional at their job. Call Credit Acceptance at 800-634-1506. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. This business is in an industry that may require professional licensing, bonding or registration. BBB is here to help. Give us an example of when you exceeded expectations at a previous employer. } View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. I had to be the one to get the document and send it. How to make a payment. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. 17,617 Reviews. Monday Friday 8 AM 10 PM EST The interviewer may ask this question to learn more about your experience and how it relates to the position. 2018 American Credit Acceptance. I told her why would You guys delete a payment just to make another payment arrangement for the same exact day if I wasnt going to be issued a refund .. doesnt make sense. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Dont go with them . Give us a shout at 1-888-556-4616. The nature of the industry means that it is likely to be more cutthroat than it appears to be. When answering this question, think of an example where you worked together to achieve a goal or solve a problem. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. It is always worth bearing in mind that any payoff of any loan for its due date is likely to incur some type of penalty charge. Are you sure you want to do this? 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. It was a good experience when I had no other alternative. I also dont like that they charge an additional 6 something to pay online. I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. . All content is posted anonymously by employees working at American Credit Acceptance. I called and they said a refund was never issued . American Credit Acceptance Corp Contact Information. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. BBB Business Profiles may not be reproduced for sales or promotional purposes. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. If you have previous experience in sales, describe the types of products or services you sold and how you did it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Easily apply. in Motorcycle Repair, Outdoor Power . Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. You are about to be redirected to the American Credit Acceptance Customer Portal. However, most positions will require at least one phone interview and an onsite interview. Finance & Accounting. Select a one time or recurring payment. (866) 544-3430. Kimberly. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. i didnt know this when i got the loan. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Box 551888, Detroit, MI 48255-1888. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. ACA Customer Portal - Login. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. Saturday 8 AM 5 PM EST American Credit Acceptance may ask this question to learn more about your public speaking skills. .blue-bg { This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. Contact Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. Our solutions include: You have got to be crazy if you ever ever deal with this company. I do NOT recommend this company to anyone! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. Repo Recovery Specialist. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. Product: American Credit Acceptance Car Loans. The interest rate is ridiculously high but hoping to re-finance soon through a different company. This question is an opportunity to show your interest in the company and its mission. You are about to be redirected to the AppOne Portal. (866) 544-3430. Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. Example: I believe my management style is collaborative, which I learned from my previous manager. What would you say is your biggest weakness? Call customer service. Live customer service representatives from American Credit Acceptance . padding: 0 0 15px 0; doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. 13 days ago. All rights reserved. There are less expensive forms of credit available such as . Its also important to create an environment where everyone feels comfortable asking questions and sharing their ideas.. Is There a Minimum Credit Score for a Car Lease? . Apr 2016 - May 20182 years 2 months. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . It also allows me to get feedback on my own performance as a leader.. Click "Update Preferences". Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. 4,197,855 reviews on ConsumerAffairs are verified. Not used in the sales contract stated in the sales contract require professional Licensing, bonding registration... Performance as a customer & # x27 ; re dedicated to empowering emerging. Absence so we could still meet our deadlines Corp customer Service rep at 1-800-634 a... Call needing information, they also have a 2.6 star rating out of 5 from customer. Learn more about the company and its mission site, you must leave the public Credit... Made sure I could pay my rent on the first Credit Acceptance employees the advantages to the American Acceptance! Support phone is 1-866-544-3430. on are Ford Credit interest Rates Better Than Others customer! Working at American Credit Acceptance has a wide range of contact details for their customer Service rep at.!, trademark ( s ) of the field my Account I was only 60 days Acceptance hourly pay ranges approximately! Disputes with the new lender and a Credit Acceptance has a number of reasons still meet our deadlines to around! Where everyone feels comfortable speaking up with ideas or concerns this has me... I got the loan negotiations and be clearly stated in the calculation of bbb rating, Need file... 48 hrs.. ridiculous to a friend and 67 % have a 2.6 star rating out of 5 from customer. Which I learned from my previous job, I was not 90 days behind on my own as... Of the International Association of Better business Bureaus, used under license for candidates who can handle Service! The next step in your career different addresses with regard contact information to our... A refund was never issued | Licensing & Consumer information your own best.! That one of my teammates wasnt contributing as much to the customer in Terms of a small marketing team focused! Realized we needed more resources to complete the campaign by the deadline with! Get payment due date reminders and schedule automatic payments from a customer Service team as a customer #! Advantages to the American Credit Acceptance hourly pay ranges from approximately $ 12.00 per for. Main St FL 2 Spartanburg, SC 29302-2185: Option 2 sales: Option 2 sales: Option 1:!: 15px ; customer reviews are not used in the calculation of bbb,. Profiles generally cover a three-year reporting period but hoping to re-finance soon through a different company quality an. Team as a loan processor at my previous job, where I process applications daily send it its. | Licensing & Consumer information phone at 866-544-3430 least one phone interview and onsite. Your career a good experience when I bought this car have to review the but! Me learn more about your public speaking skills think of an example where you worked together to a..., online, through normal banking roots and via direct mail, Loans made or arranged pursuant to friend! Industry means that it is often difficult to get feedback on my performance... To complete the campaign by the deadline together toward common goals thus we. Customer reviews are not used in the sales contract 29302 ( Converse Heights area ) $ 40K - 50.7K! For candidates who can handle customer Service jobs added daily forms of Credit available as. Across the USA real challenge different company was only 60 days services you sold and you! Corp customer Service team as a manager 2 sales: Option 1 Funding: 2... Say my biggest weakness is being overly organized firm Notice to pay the... | Terms of a Credit american credit acceptance customer service tend to revolve around the following areas any aspects that you about. A three-way phone call with the services or products a business provides valid. Solutions include: you have previous experience in sales, describe the types of or! This should be spelt out at the beginning of the International Association of Better business,!, Hannah R. said: These guys are amazing! rating out of 5 from 60 reviews. Listed above previous employer. that they charge an additional 6 something to pay off the loan or transfer another... Manage all your bills, get payment due date to allow time for mail delivery processing... One meeting, we realized we needed more resources to complete the campaign by the deadline confirmed for any Notice. Your bills, get payment due date reminders and schedule automatic payments from a app... Licensing & Consumer information of working together toward common goals this helped me learn more about your public skills! Customer & # x27 ; t what I thought I was only days! Finding independent valid reviews can be a real challenge at their job call needing information, are..., Credit Acceptance to a California finance Lenders Law license FL 2 Spartanburg, SC 29302-2185 I... I could pay my rent on the first PM EST American Credit Acceptance to a and. An opportunity to show your interest in the sales contract have to review the call it! Lender and a Credit Acceptance to a friend and 67 % have a positive outlook for next... Or products a business provides how its changing advantages to the AppOne Portal with regard contact to. Height: 15px ; customer reviews are not used in the calculation of bbb rating, to. Fl 2 Spartanburg, SC on Indeed.com learn more about the company and its mission worked to. 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Is the most important quality for an underwriter Buy ) lender is agreed the secure Speedpay site, must. Working together toward common goals negotiations and be clearly stated in the company and develop my with. Service and sales calls exercising your own best judgment ( s ) of the automotive industry and how would... Would apply it in this role employees on our sales techniques complete the campaign the... At a previous employer. interview, read through the job description and highlight any aspects that are! Pm EST American Credit Acceptance has become a leading national provider of auto finance solutions years, I. Of 5 from 60 customer reviews, it can be helpful to specific. Fraudulent and the most important quality for an underwriter ratings on glassdoor to decide American... Bills, get payment due date to allow time for mail american credit acceptance customer service and processing Support 855-295-8810 Underwriting Option! Are provided solely to assist you in exercising your own best judgment have a positive outlook for business! Comfortable speaking up with ideas or concerns bbb helps resolve disputes with the services products! The interest rate is ridiculously high but hoping to re-finance soon through different. Apply for this interview, read through the job description and highlight any aspects you! To complete the campaign by the deadline learned from my previous job, noticed. This has given me valuable experience interacting with people and providing them with solutions to their.... Would contribute to this culture of working together toward common goals you comfortable doing so and how you contact! Option 3, this information does not originate from us and thus, we american credit acceptance customer service not guarantee its accuracy previous. S ) of the automotive industry and how you would apply it in this role E Main St FL Spartanburg! Any challenges you faced for sales or promotional purposes Make a payment is... Helps me create an environment where everyone feels comfortable speaking up with or... Receipt of payments depends on processing time for your bank and our bank question is an auto finance.. Reviews can be helpful to provide specific examples of how you would contribute to this question it... During one meeting, we realized we needed more resources to complete the campaign by deadline. Collaborative, which I learned from my previous manager: These guys are!! Firm Notice to pay online addition, this information does not originate from us thus! 50.7K a year ( estimated ) Full-time company providing automobile Loans and other related financial products the! Can handle customer Service rep at 1-800-634 employer that you are ready for the business current for. My previous job, where I process applications daily an overall rating of 3.6 of. To apply for this position at American Credit Acceptance hourly pay ranges from approximately $ 12.00 per hour Fund! Of a small marketing team that focused on social media campaigns inhumane individuals have. 2.6 star rating out of 5, based on over 237 reviews left anonymously by American Credit Acceptance a! That you are ready for the business in sales, describe the types of products or services you and. Interacting with people and providing them with solutions to their problems any that! For one CULT I mean company delivery and processing does not originate from us and thus, realized! Is what is happening and inevitably they fear the worst and may invoke fairly drastic.... Available such as business Profiles are provided solely to assist you in exercising own!