Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. You dont need to worry about how much data you will be using during the month. 1Gb Broadband + Bigger TV. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. Dont take the first price as gold!". Which Virgin Media customers are affected? What can Virgin customers do if their prices increase? VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. Even if you move to somewhere where Virgin Media services arent available. How do I know if Virgin Media is available in my area? This is a big disadvantage which makes Virgin Media expensive in the long run. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Then haggle. Customers are calling up Virgin ahead of the rise - due to be added to bills from March - to ask for a better deal and avoid paying extra. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . VIDEO ON Read our expert reviews of all of the UK's biggest broadband providers. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Customer Reviews All recommendations within this article are informed by expert editorial opinion. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. This will only work depending on how you are going to use your internet. Data rollover: Virgin Mobile offer a good scheme. Stay hard hearted and say yes! If you want a different type of contract, you will need to call their customer service on 0800 064 3836. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. When it comes to the flagship packages, Sky and Virgin Media both offer similar speeds. Here's how you can reduce what you spend on your broadband. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! Broadband,TV and phone packages. Ultimate Volt Bundle. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. At Virgin Media, you can only get home phone packages in a bundle. To find out what speeds are on offer in your area, enter your postcode: It depends on what you are looking for. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. EE and Virgin Mobile offer a wide range of SIM only mobile deals. Virgin Media's end of contract price hike. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. Select the option 'If you're thinking of leaving Virgin Media'. Broadband packages. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. With the Consumer Price Index (CPI) at 10.5% double what it was last year and 13 times higher than the rate two years ago Virgin Media has increased its prices roughly in-line with this. You may choose to say yes as the deal likely sounds good. All Virgin Media fibre broadband packages come with unlimited downloads. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. All you need to do is pick a new provider and place your order. You will have four packages as well to choose from. Add Virgin TV to your existing package. You might be able to negotiate a better deal with Virgin Media, but it's not a guaranteed way of avoiding a price increase. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. We have an article with 20 ways to boost your internet speed, But you can watch Netflix with Virgin Media TV, you can watch Amazon Prime Video on Virgin Media TV, to access Virgin Medias website and login to your account. Our #1 concern is helping you save money. It helps to have a plan. The biggest Virgin Media competitors are BT and Sky. If not, saying no will likely result in your cancellation going ahead. Their speed ranges from 63Mbps to 67Mbp. The stressful issues you've had in the past are going to do you good now. Prices of Virgin Media services may rise during contract. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. with our step-by-step guide. [deleted] 2 yr. ago. You know that you are paying more than new customers and youd like to be rewarded for being a loyal customer, You want to get a fairer price for your services, If you arent already, ask to speak to the, Sharing an absolute maximum budget per month and the minimum services you require, Having information from other websites to use as leverage, as Virgin Media wont want you to switch to another provider. Bundle in digital TV with hundreds of channels as . Examples could include faster broadband, boxsets, a movies package or extra sports. There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. They are putting the price of our contract up. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . It'll apply to broadband, phone and TV customers. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. Virgin Medias cancellation fee policy is one of the most restrictive. I pay 25 per month for 200mb broadband only. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! Virgin Media is an accessible company to get in touch with. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. Im going to have to switch with that difference unless we can do something At Virgin Media, you can only get home phone packages in a bundle. If they don't match it, you can just switch to the other provider that's offering the best deal. So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. Virgin Media Home Phone Packages are more advantageous when compared to other providers. Once you get a new contract with Virgin Media, you will receive a copy of it at your email address. 1 more reply. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. TitanTV - Free Local TV Listings, Program Schedule, Show and. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. 1. month contract. The worst part is that you cannot leave your contract before the expiration date. We know its not easy, but you will need to keep it cool and smiley. I was absolutely determined to cancel properly but I have to admit I was tempted. Inform them of your intention to cancel service (28 day notice). Uswitch Limited is registered in England and Wales (Company No. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. This could include your current provider, how much you pay and your postcode. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. BT TV always includes broadband. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. Ring them up, say you are leaving. Upgrade speed tiers go up to 1000 Mbps. Winner: Virgin Media. But you can watch Netflix with Virgin Media TV. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. Tell the team that you're considering leaving, and they may be able to offer a better deal. This deal is perfect if you are in the market for a new phone and a new pair of wireless earbuds. Save 100s on your existing package, without having to cancel. Its all psychology. You just need to call them on 0345 454 1111. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. It will work out! Hey, welcome to the UK's largest shopping community! If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. Twitter: Make your inquiry via Twitter by tweeting @virginmedia. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. I cancelled Sky/Virgin Media and got no offer, but I dont actually want to cancel. If you can, dont accept the first offer. Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. Money-back guarantee: 30 DAYS. You can ask for free extras. Virgin Media covers it all. Here's everything you need to know about the 2023 Virgin Media price increase. There's good news . Virgin also offered him a free sim with 5gb a month of data and free calls and texts. They offer fibre broadband, cable TV and home phones. Whether you like sports, dramas, documentaries or films, Virgin Media has some great TV choices to add to your home broadband plan. Yes, but only within the first 14 days of your new package. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! So its worth it. You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. If youre happy to do this, it can unlock better discounts. 9 tips to haggle with Virgin Media! Virgin Media TV is considered the UKs best non-satellite TV service. They have many different communication channels. 6 Easy Ways To Improve Your Finances Whilst At Home, Embrace Frugal Living Today: 50+ Ways To Get Started, Learn How to Get the Best Negotiated Price Now - Have Your Dollars Make Sense. You will need to compare their deals with other providers and see what works best for you. You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. You may also need to return your Virgin Media Kit. All plans offer unlimited broadband with speeds between 250Mbps and 1,000Mbps. 2. Ring them up by all means. Your email address will not be published. Theres sometimes a trade off (extending your contract for a period) and sometimes not. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. 1.1 Research available deals from both Sky and Virgin Media to negotiate. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. last article on how I saved 2,500 in a year, very first article on this site we spoke of the need, search your postcode on a broadband comparison website, new customer deals page can be found here. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. In fact, wed recommend you didnt! This sends a few signals. View check images online. If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. This costs 24.95 and the customer will receive a new 360 remote through the post. At the time of writing, you cant get Amazon Prime Video on Virgin Media. For only 25 per month, your home can get a broadband connection . If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. Virgin Media's price hike for the average customer in 2023 is a huge 13.8%. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. It allows any number of connections and provides very impressive speeds. The price increase youre likely to experience if you stay out of contract with Virgin Media is extremely high. Sky does have a slightly quicker upload speed, but there's not too much in it. They were offering a rubbish deal, and I held out waiting for a better deal And held out. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. Allow Necessary Cookies & Continue Before you call, gather all of your current package and bill information together. Virgin Media has the fastest accessible broadband available in the UK at the moment. Decide if you are willing to accept an upgraded package for the same price. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. 14 day returns policy. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to Cancelling Virgin Media is pretty easy. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. Looking for ways to save money on your monthly bills? If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. 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