It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. Human Resources provides human resources support for DCA employees. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. Bureau of Consumer Protection. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Email: dca@dca.ca.gov. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Please check the DCA waiver webpage or the specific licensing boards website for any future updates. Bill Thomas was appointed on April 18, 2022. Sign up for email updates from DCA Boards and Bureaus. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. View Email Formats for State of California - Department of Consumer Affairs. Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. 1775 0 obj <> endobj DCA Allocates Cost of Certain Services Through Pro Rata. Forgot Password? This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. Licensees and applicants can submit license applications, renew a license and change their address among other services. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. The .gov means its official. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Chula Vista SNF Administrator . He resides in Sacramento with his wife and rescue cats. 2069 0 obj <>stream CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. For the complete list, see the Departments Licensees page. OIO Leads Business Modernization and Process Improvement Efforts. Correspondence Unit staff respond to e-mails and letters sent to the department. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Our Divisions. Prior to his appointment, Piccione served as DCAs chief technology officer. M#}GZm!ev^X52H10d0\`\@lxLhe[ The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. Click here for more resources. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. The company is headquartered in Sacramento, . Share your feedback. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Search the Legal Library instead. She earned a Master of Arts degree in public administration from the University of San Francisco. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). For example, OIO assigned one staff member to most projects, when it previously would have assigned two. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. She has also served as Senior Deputy for Homelessness and Mental Health in Los Angeles County, where she supported efforts in 2017 to pass Measure H, which funds housing and services to prevent and end homelessness in Los Angeles. See Full Org Chart. Christopher S. ShultzChief Deputy Commissioner, VacantSenior Deputy CommissionerDivision of Corporations and Financial Institutions, Suzanne MartindaleSenior Deputy CommissionerConsumer Financial Protection, Nicole HisatomiDeputy CommissionerLegislation, Sophia SmithDeputy CommissionerAdministration, Adrian DiazDeputy CommissionerExternal Affairs, Jeanette QuickDeputy CommissionerInvestor Protection, Balbiro KazlaDeputy CommissionerBroker-Dealers and Investment Advisors, Christina Tetreault California Department of Consumer Affairs. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. Analyze, draft, negotiate . He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. Format: HTML; . The company is CA Department of Consumer Affairs. Many investigations are initiated as a result of complaints from consumers. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. State of California Department of Veterans Affairs December 31, 2022. (866) 275-2677. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. An official website of the United States government. Fees paid by these licensees fund DCA operations almost exclusively. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. endstream endobj startxref The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. Publications are free to the public and are made available on the department's website. Executive Branch Organizational Chart 9.20.22 General Information: 800-952-5210. Special Advisor. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. We also help U.S. citizens connect with the world . (619) 610-2093 The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. California Attorney General: (800) 952-5225. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. h[mo8+w I"]ghS;%9[t+2gC!GB Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. Visit the announcement page for more information. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. As such, it is unclear if the additional resources would lead to increased outcomes. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. TTY: 1-800-326-2297. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Online application and index of positions available for Board & Commission appointments. 0 In addition, it has identified anecdotal examples of improving efficiency. (L to R) Holos CEO and Exec. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= Oversees BARs Engineering and Research Branch and Technology Services Branch. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. The admitted year is 2017-12-01. . Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. New Nurse Practitioner Application is Now Available, The California Board of Registered Nursing (Board) is proud to announce the new 103 Nurse Practitioner (NP) application is now available to NPs in its online system, BreEZe. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. A website for the State of California, Department of Consumer Affairs, Physician Assistant Board Skip to Main Content SEVERE ALERT! He obtained a bachelor of arts degree from the University of California, Davis. Require OIO to Report on Measurable Benefits and Savings. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. Federal government websites often end in .gov or .mil. Sacramento, California Area. ORGANIZATION CHART. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. It employs 6-10 people and has $5M-$10M of revenue. Read the important announcement here. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. invitations2cfpb@consumerfinance.gov. OIO does not directly charge the entities for the services it provides them. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. EMSA Authorization of Out-Of-State Medical Personnel. BreEZe enables consumers to verify a professional license and file a consumer complaint. About the Department. hb``he``f```d@@, Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. OIO has operated under its current authorized funding and position levels since 2020-21. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. %PDF-1.7 % N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. In addition, Solid offers strategic planning assistance, process improvement, and more. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP CIC phone agents answer calls from consumers to DCA's toll-free number. hZmOI+qW'fEZ!H$w DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. 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