We will be arriving in the USA two day before our tickets start. Guest Services is located outside of the gates near the monorail entrance. where she may not be able to get up and use the plane's bathroom. Return Times are day-of selections and are available once you are tapped into the park. In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. If theres no one waiting, why not let them go again, right? As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). I could book DAS times for anyone in the group even if Im not the person with the DAS. I would call back and speak with a supervisor. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. Do you think we will be able to call on arrival to register for DAS? When chosen, they reflect the current standby wait. Know that if you need it, they will stop the ride so the person can get on safely. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. I am 100% disabled veteran for mental health reasons. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Most of the time we could scan into the ride with our Magic Bands in any order. When using this program, a family member will be able to go ahead and obtain the return time for you. Thanks so much! She lives and works in Orlando so visits frequently. Hi. They are posted on the WDW website. Is the new Genie + the same as a DAS pass? Some rides accommodate wheelchairs. Go to that attraction during the allotted time and enjoy! Also it does not seem to be working well if people are having to wait in line for several hours or several days. The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. You can have both advance selections and return times active at the same time. Thanks! What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. Do you know if It is possible to get DAS for a child under 3? For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. I got pretty good driving the scooter. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. The DAS card is intended to accommodate guests who cannot . Does that mean that I get it and have 60 days to use it? If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). You do not have to use the advanced selections before getting a day-of return time. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. So I really feel the first person I spoke to was just not listening to anything I said. They cannot sweat or regulate their temperature. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. With that said I would say you have a decent chance. Did you have to actually fork those files over? The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. Put the key in a safe place! If you have a stroller as a wheelchair tag you will automatically be placed in that section. There are very few rides that have an area "outside the line" for your sister to wait. Return times are valid until redeemed prior to park closing. There's more to Disney then just the fastpass rides. Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! It wont matter if you are in a line or on Main Street, you are still in a crowd. You can find that when you enter the park. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Thank you so much for your reply. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. PRIVACY POLICY. All accounts I heard was that it took 5 minutes. It seems you can only pre- book for this if you are in the USA. With attractions using virtual queues, all members must have joined the virtual queue first. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. If you plan it right, it can really work out to your advantage! Have your Disney World tickets and reservations for each park. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. This was over video chat. Remove the accessibilty icon while viewing the site. We learned that the hard way. But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. Let us help you with your next Disney Vacation. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. We cant do unless we know ahead of time before booking. Would this be acceptable to get a DAS Pass? If you have a Magic Key pass, you can renew every 60 days. How do I preregister? DD's roommate tours with a DAS because of diabetes. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. No way to find out beforehand? I love how thorough this guide is! How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. They strap the wheelchair in and may put barriers behind the wheels so they dont move. My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. Both say good for up to 60 days. 20002023 Undercover Tourist. All of these options utilize the Lightning Lane entrances. The diaper suggestion makes me want to cry. We plan to split up a bit on our park days, and have a group of 7 people total. This does NOT apply to guests who are using mobility devices only. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. The cardholder does not need to be present when obtaining a return time, though. 16 Reply ClaimOk8737 6 mo. Let us know if you have any more questions :). He is deaf, mentally challenged and legally blind. Advance Selections have a set one-hour arrival window. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. Yes! Disney will eventually figure it out. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. If you get denied, try calling again. Great question! When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. "We booked our trip based on the crowd calendar and it was spot on! Press question mark to learn the rest of the keyboard shortcuts. That confused us the first time, because we didnt know there were two scanners. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. They sound very similar. You must return in that one hour, or they may not honor the reservation. 2023 MARVEL. Would a condition that requires you to be near a restroom all the time qualify for DAS? I tried repeatedly to book DAS for my son from here in the UK. Is this correct? 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